Assist to evaluate credit worthiness by processing loan applications and documentation within specified limits
Assist to interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable rations and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and provide guidance to clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Maintaining a clean working environment
Processing of all loans in the system
Any other duties as may be assigned by the Loans Officer.